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Privacy Policy

Last Updated: December 19, 2025

1. Information We Collect

We may collect the following categories of information when you use LoveCap ("the App"):

Account Information

  • Email address
  • Username or display name

User-Provided Information

  • Relationship-related inputs and preferences provided voluntarily by you
  • Contextual information submitted for personal reflection or analysis

Usage Information

  • App interactions, features accessed, and general usage patterns

Device & Technical Information

  • Device type, operating system, and app version
  • General identifiers used for security and performance purposes

Payment Information

  • Where applicable, payment details are processed securely by third-party providers.
  • LoveCap does not store full payment card details.

2. How We Use Your Information

We use your information to:

  • Provide and maintain the App's functionality
  • Deliver requested features and insights
  • Improve performance, reliability, and user experience
  • Communicate important service-related updates
  • Provide customer support
  • Detect fraud, abuse, or security issues
  • Comply with legal and regulatory obligations

LoveCap does not use your data to make automated decisions with legal or similarly significant effects.

3. Information Sharing

We may share information only in the following limited circumstances:

Service Providers

With trusted third-party providers who assist with:

  • Hosting and infrastructure
  • Payment processing
  • Analytics and performance monitoring

These providers are contractually required to protect your data.

Legal Obligations

When required to comply with applicable laws, regulations, or lawful requests.

Business Transfers

In connection with a merger, acquisition, or sale of assets, subject to continued data protection.

We do not sell personal data or share it for third-party advertising purposes.

4. Data Security

We implement reasonable administrative, technical, and organisational measures designed to protect personal information. However, no system can be guaranteed to be completely secure.

5. Data Retention

We retain personal information only for as long as necessary to:

  • Provide the App's services
  • Meet legal, accounting, or regulatory requirements

You may request deletion of your data at any time, subject to legal obligations.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Request a copy of your data
  • Withdraw consent where applicable

To exercise these rights, contact: info@lovecapapp.com

7. Cookies & Analytics

Our website may use cookies or similar technologies to:

  • Ensure basic functionality
  • Analyse usage trends
  • Improve performance

You can manage cookie preferences through your browser settings.

8. Third-Party Links

The App or website may include links to third-party services. We are not responsible for their privacy practices and encourage you to review their policies.

9. Children's Privacy

LoveCap is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. International Data Transfers

Your information may be processed in countries other than your own. We apply appropriate safeguards to protect your data in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the App or website.

12. Contact Us

For questions or concerns regarding this Privacy Policy:

info@lovecapapp.com